Continental Malaysia introduces a Lifetime Manufacturing Warranty covering tyre defects for the product’s full lifespan, alongside its TCP Road Hazard Warranty.
New Warranty Policy Replaces the Previous Five-Year Warranty
Continental Tyre Malaysia (Continental Malaysia) has announced a Tyre Lifetime Manufacturing Warranty for all its passenger cars, SUVs, and 4×4 tyres for all brands under its umbrella: Continental, General Tire, and Viking.
The new Tyre Lifetime Manufacturing Warranty, which replaces the previous five-year manufacturer’s warranty, provides coverage for the full operational lifespan of the tyres, reflecting the brand’s full confidence in the durability, reliability, and performance of its products.
“We don’t just build tyres. We build confidence. This warranty is not just a promise; it reflects the rigorous quality control and innovation that goes into everything we make,” said Andrea Somorova, Managing Director of Continental Tyre Malaysia.
The Tyre Lifetime Manufacturing Warranty covers protection against manufacturing defects throughout the tyre’s operational lifespan and also applies to all eligible passenger cars, SUVs, and 4×4 tyres purchased before the new warranty announcement.
Claims under this warranty will be accepted after inspection by an accredited Continental representative or authorised retailer. Reimbursement will be prorated from the average unused remaining tyre tread depth (RTD).
Even though the Tyre Lifetime Manufacturing Warranty does not cover damages resulting from external factors, such as punctures, cuts, or impacts caused by road hazards, Continental Malaysia continues to offer protection under its Total Confidence Plan (TCP) Road Hazard Warranty.
The TCP Road Hazard Warranty provides 12 months of coverage from the date of purchase against unexpected road damage, as long as the purchases are registered via the Conti TCP app.
With the Tyre Lifetime Manufacturing and the TCP Road Hazard Warranties, Continental Malaysia shows its commitment to give the best service to its customers, provided that the tyres are purchased in Malaysia.
