Page 63 - The Tyreman V49 2018-3
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泰克提供商业设置辅助
area would not recur. This helps our customers minimise vehicle break- down and downtime, especially on outstation trips and at night.”
Lau said another reason for choos- ing Tech products was that the company needed to enhance the quality of its services. It was willing to provide the Standard Operating Procedure (SOP) that met interna- tional standards. All these are key points by providing value added services to build more customers levels toward LST.
“Tech is the only tyre repair and wheel service company in the region Malay- sia that provides proper and profes- sional training for its customers.
its customers.
We implement Do It Right for the 1st time to all our clients, it is one of success factor for LST business. Customers expect quality, respon- sible, cost down and reliable suppli- ers, he said.”
LST Tyre Centre is a one-stop tyre - tors. Most of its customers are in the logistics and construction in- dustry. Another advantage is that
Lau has more than 14 years of experi- ence in the tyre service sector. Within the Klang Valley, the company runs its own breakdown team with three service trucks and aims to solve cus- tomer problems within 60 minutes on the spot. For outstation services, LST collaborate with its partners to provide the necessary service.
Tech provides business set-up as- sistance
Tech Vice General Manager (Asia Pacif- ic) Francis Siaw said the brand has more than 15 years history in Malaysia. Today, Tech produces a full range of tire repair materials including radial and bias repair units, plug-patch combination repairs, inserts, RFID tags, vulcanizing cements and related chemicals, uncured cushion gum, and extruded rubber.
Siaw said the unique feature of Tech products are safety and cost down. The company also focused on its training programme that included product knowledge, repair skills and on-site training.
“Apart from professional training, we also provide a business set-up pro- gramme which guide and assist po- tential customers who wish to join our new Tech franchisee centre. LST Tyre TECH service centre around the coun- try. The investment is minimal, ranging between RM5,000-RM6,000 including products and tools, training, tool main- tenance and complimentary marketing support such as advertisements and exhibitions to promote the service to end-users and customers.
With the tagline of ‘Teach Each Cus- tomer How’, the US based company believes it is very important to edu- cate the customer on the know-how of tyre repair and wheel services. Cus- tomers around the World trust Tech for complete Tire Repair and Wheel Service Solutions.
LST Tyre has their own 24 hours Tyre Breakdown Service Team
63 the tyreman 2018/3
