Mary has over 20 years experience as the editor of our Malaysian sister magazine, The Tyreman. Based in Kuala Lumpur, she writes articles for us on the Malaysian and other South East Asian markets.
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Continental guarantees its latest products by offering an extended casing warranty in the Malaysian market with the ‘C3- The ContiCasing Warranty’. The C3 warranty provides truck tyre customers with the promise that a Continental tyre will last three lives, first as a new tyre and subsequently over two retread lives. This means a new truck tyre can last up to 6 years when retreaded by Continental or one of its ContiLifeCycle partners.
“There is no better way to stand by our products than to offer our customers this enhanced C3 warranty as a promise of durability and longevity,” said Cameron Wilson, Managing Director, ContinentalTyre Malaysia.
Should the new tyre require an adjustment, Continental will provide a concessional replacement subjected to terms in the agreement. The first retread life of the tyre, which is also the tyre’s second life, will be adjusted on 60 per cent of the new tyre price. The second retread life, which is the tyre’s third life, will be adjusted on 15 per cent of the new tyre price. All adjustments will be made by Continental and are subject to the full terms and agreement of the C3 warranty.
It is a term in the C3 warranty that all the retreaded tyres must be retreaded with ContiTread or TechnoTread by Continental or by a ContiLifeCycle partner. The C3 warranty currently only applies to qualifying Continental and General Tire branded radial truck tyres that are 19.5” diameter in size or greater. These truck tyres must also be used strictly for commercial purposes only.
The following tyres apply for the C3 ContiCasing Warranty: size 11R22.5 of HS Hybrid, HDR2+, CUA3 and CHT3 (all Continental) with DOT0316 production date; 275/70R22.6 CUA3 Continental to be launched in 2016; 295/80R22.5 HD Hybrid, HDR2+, CHS3 (Continental) and RA and RD patterns (General Tire), all with DOT0316 production date; and 315/80R22.5 of HS Hybrid and HDR2+ (Continental) which are to be launched in 2016.
Continental says the C3 warranty does not apply if the casing displays non-manufacturing related conditions, details of which are with all authorised dealers, or if the casing failure mode is related to the retreading process.
Continental adds that it takes pride in being the first tyre manufacturer in the country to pro-vide this extended warranty to its truck tyre customers. The company says it is a testament to the standard of quality Continental prides itself on.
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